Family Enrolment Specialist

Family Enrolment Specialist

Location: Bromley, Kent, Greater London (with travel to nurseries as required)Contract Type: Full-timeContract Length: PermanentSalary: £28,000 per annum

Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward, 50 % Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access

Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference

Kindred is a growing family of inspiring nurseries and preschools, known for our warm, home-from-home environments. Through meaningful moments and rich opportunities, we support children to grow and thrive throughout their early years.

Our Support Team plays a vital role in shaping Kindred’s success — supporting nurseries, driving growth, and making a difference in children’s lives.   If you’re passionate about people, engagement, and making an impact, this could be the role for you.

As a Family Enrolment Specialist, you will support occupancy growth across our nurseries by delivering high-quality sales, marketing, and engagement activity. Working closely with the Occupancy Manager, Marketing Team, and nursery teams, you’ll help drive enquiries, improve conversion, and support nurseries to meet their occupancy targets. This role is remote but travel to our North and or South London Nurseires is essential. 

This role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work.

What You’ll Be Doing

Occupancy Growth & Sales Support

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• Supporting the Occupancy Manager and Marketing Team to deliver local marketing and sales campaigns that generate qualified enquiries
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• Travelling to nurseries to provide in-person coaching and support across the full family conversion journey
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• Supporting priority nurseries through targeted action plans to improve occupancy outcomes
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• Working across multiple nurseries to ensure consistent occupancy processes
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• Sharing insights, updates, and best practice with nursery teams
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Marketing & Community Engagement

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• Leading local community awareness initiatives to promote nursery services and brand visibility
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• Supporting marketing events, open days, and family engagement activities
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Training & Collaboration

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• Delivering and supporting training on sales, conversion, and marketing best practice
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• Contributing to team strategy, planning, and continuous improvement
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• Working proactively and independently while keeping your line manager informed
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• Demonstrating Kindred’s values in everything you do
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What You’ll Need

Essential

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• Early Years Experience 
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• Strong organisational skills with excellent attention to detail
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• Confident communication skills, written and verbal
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• Ability to manage workload, meet deadlines, and work under pressure
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• Understanding of confidentiality and data protection
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• Confident using MS Office, CRMs, project management tools, and social media
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Desirable

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• Experience within the childcare or education sector
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Why Join Kindred?

At Kindred, we’re more than a nursery group – we’re a family.

Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours, flexible shift options, and hybrid roles (where applicable).Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits

including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success.

Our Recruitment Process

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• Interviews: Rolling interviews
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• Expected Start Date: ASAP
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Our process includes:

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1. Video interview
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2. Second-stage interview (remote or face-to-face as appropriate)
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3. Background checks, references, and verification in line with our Safer Recruitment Policy
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Ready to Start Your Kindred Journey?

To apply for the Family Enrolment Specialist role, please click the Quick Apply button and submit your CV along with a short cover letter explaining your interest in the role.

We aim to respond to all applicants within 2–5 working days.Thank you for considering a career with Kindred.

As part of our commitment to safeguarding and promoting the welfare of children, the successful candidate will be subject to relevant background checks.

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