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Salary: £14,500 - £15,500 dependent on experience



Full-time



Can you deliver the kind of outstanding service that sets the BMW Group brand apart?



BMW Group Retail



Working in BMW Group Retail is an altogether different experience to any other career you might have known - in or outside the automotive world. There's the passion our team have for the Group's world-famous brands. The collective pride in the quality of our design, technology and engineering. The satisfaction of giving every customer an exceptional experience. And a sense of excitement about the future and what it holds.



Welcome to the future of automotive retail



Our market is changing and so too are our customers. We understand that every customer's relationship to their vehicle is personal, and that every customer need is different. So we provide service consulting that's genuinely tailored to the individual. Personalised care ensures satisfaction and builds loyalty - and you'll be making that happen.



We'll give you all the tools you need to make every customer experience memorable. And you'll have all the support and opportunities to make the most of your own future with us.



Your role



Our back office functions are just as important as our customer facing roles in ensuring that every Motorrad Customer has a seamless experience with us. You will be the first point of contact on the telephone answering queries and directing customers to the correct department as well as carrying out a variety of daily administration tasks. It's all about giving Motorrad customers' peace of mind.



Your profile



You will ideally have previous experience within both Customer Service and as an Administration Assistant. In addition, you will be computer literate and someone who can quickly get to grips with processes, Motorrad products and services.



In addition, we'll expect you to have a good general level of education. If you have the tenacity and commitment to realise your potential, we'll give you the training to go as far as you can.



Rewards



Your hard work will be rewarded with a competitive salary, in house training and a motorbike and accessories discounted purchase schemes.

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